Dear Valued Bilstein Customer,

Bilstein is the world’s leading manufacturer of Gas Pressure Shock Absorbers. We continuously strive to meet your needs and requirements by providing a superior product and the customer service to match. To better understand how we may further assist you, we have created a Customer Survey to help refine the quality of the product and service that we provide.

The Customer Survey assesses your business relationship with Bilstein and the degree of satisfaction you experience with our product and services. We hope that with your feedback and suggestions, we can improve your level of satisfaction with us. Once the Customer Survey has been completed, the data will be compiled and analyzed by key members of Bilstein management.

We assure the confidentiality of all survey participants, and any contact information gathered will not be sold or used for any purpose other than correspondence relating to the survey. Results of the survey will remain confidential and participants’ identities will not be revealed.

We would like to thank you in advance for participating in the Customer Survey and for helping us to become the preferred supplier of choice.

Sincerely,
The Bilstein Marketing Team